General

4 09, 2024

How do I register myself to a Centre / Club?

2024-09-05T14:50:06+10:00September 4th, 2024|, |Comments Off on How do I register myself to a Centre / Club?

Step 1: Open the Centre or Club's registration form and create a GameDay account Open the Centre's or Clubs registration form. Use the SIGN UP button to create an account. Step 2: Login to the Registration Form Once you have created an account, you will be able to login and

4 09, 2024

How do I create a GameDay account?

2024-09-04T17:18:57+10:00September 4th, 2024|, |Comments Off on How do I create a GameDay account?

Step 1: Open the Registration Form and Sign Up Open the link to the registration form you received from your Centre or Club. On the front page of the form, click SIGN UP. Step 2: Enter your account information Complete all the relevant information, including your name, email address

4 09, 2024

How do I register multiple people?

2024-09-04T10:31:29+10:00September 4th, 2024|, |Comments Off on How do I register multiple people?

With GameDay's registration platform, registrants can choose to register multiple members in one registration and group each member within their own GameDay account, which can be accessed again for subsequent registrations or season renewals. To view the how to guide and video resource visit - How do I register

2 09, 2024

What happens if a registrant submits their registration, but closes the form before paying?

2024-09-02T18:16:35+10:00September 2nd, 2024|, |Comments Off on What happens if a registrant submits their registration, but closes the form before paying?

If a registrant selects a product and reaches the payment processing screen of your registration form (including Membership, Event and Team forms), but does not complete their payment, an unpaid Order will be created in your GameDay database, and the registrant will receive two reminder notification by email -

2 09, 2024

After registering, why has a $1.00 transaction been deducted from my account?

2024-09-02T18:15:11+10:00September 2nd, 2024|, |Comments Off on After registering, why has a $1.00 transaction been deducted from my account?

Our payment gateway may verify a new credit card by processing a $1 authorisation and then automatically voiding it. For most processors, transactions are initially tried with a $0 authorisation. If $0 authorisations are not supported, a $1 authorisation will be performed automatically. In any instance where a $1.00

2 09, 2024

Can I use the same email address for my admin access as well as for my account when registering?

2024-09-02T18:14:47+10:00September 2nd, 2024|, |Comments Off on Can I use the same email address for my admin access as well as for my account when registering?

Yes, you will just need to ensure you have been granted access to the relevant organisation as an administrator using the same email as your GameDay account (and vice versa). If you have admin access already, you will need to go into the registration form and create an account

2 09, 2024

How do I reset my password for my account?

2024-09-02T18:12:38+10:00September 2nd, 2024|, |Comments Off on How do I reset my password for my account?

If you need to reset your password for your GameDay admin access, click here and click ‘Forgot?’ next to the password field. If you need to reset your password for a registration form, click ‘Forgot?’ next to the password field on the relevant registration form.

24 10, 2023

I have changed Centre since last season and cannot see any performance results history except for my new Centre?

2023-10-24T12:54:05+11:00October 24th, 2023|, |Comments Off on I have changed Centre since last season and cannot see any performance results history except for my new Centre?

Please send an email to support: support@timingsolutions.com.au (confirm the old Centre/s and new Centre details) You will receive a ticket request number and response once the updated has been completed.

24 10, 2023

I have changed my email since last season and cannot see my personal best history from the previous season/s, how can this be fixed.

2023-10-24T12:54:09+11:00October 24th, 2023|, |Comments Off on I have changed my email since last season and cannot see my personal best history from the previous season/s, how can this be fixed.

Please send an email to support: support@timingsolutions.com.au (confirm the old email and the new email details (primary and secondary account holders) so Timing Solutions can merge all previous profiles with the new profile. You will receive a ticket request number and response once the updated has been completed.

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