Returning Member

If you need to reset your password for your GameDay admin access, click here and click ‘Forgot?’ next to the password field. If you need to reset your password for a registration form, click ‘Forgot?’ next to the password field on the relevant registration form.

Yes, you will just need to ensure you have been granted access to the relevant organisation as an administrator using the same email as your GameDay account (and vice versa). If you have admin access already, you will need to go into the registration form and create an account using the same email address. If you have an account for the registration form already, you will need to contact someone from your club who can grant you admin access to GameDay.

Our payment gateway may verify a new credit card by processing a $1 authorisation and then automatically voiding it. For most processors, transactions are initially tried with a $0 authorisation. If $0 authorisations are not supported, a $1 authorisation will be performed automatically. In any instance where a $1.00 authorisation returns a successful result, we immediately follow up with an automatic void request to ensure that the transaction does not settle and that it disappears from the cardholder’s statement as soon as possible.

Note: Some banks don’t recognise void requests immediately. It’s possible that after the void is issued, your customer will still see the pending charge. If this happens, have your customer call their bank; the bank should be able to see the void request and update your customer’s bank statement accordingly.

If a registrant selects a product and reaches the payment processing screen of your registration form (including Membership, Event and Team forms), but does not complete their payment, an unpaid Order will be created in your GameDay database, and the registrant will receive two reminder notification by email – one 1 hour after the order was created, and another 72 hours after the order was created – prompting them to complete payment for the unpaid order they added to their cart.

With GameDay’s registration platform, registrants can choose to register multiple members in one registration and group each member within their own GameDay account, which can be accessed again for subsequent registrations or season renewals.

To view the how to guide and video resource visit – How do I register multiple people? | GameDay Help (mygameday.app)

Step 1: Open the Registration Form and Sign Up

Open the link to the registration form you received from your Centre or Club. On the front page of the form, click SIGN UP.

Step 2: Enter your account information

Complete all the relevant information, including your name, email address and secure password, then click SIGN UP.

Step 3: Verify your account

You will then see a screen that asks you to check your email account for a confirmation email to verify your account.

You will then receive an email to confirm your account. Please be sure to check your spam/junk folders as emails can appear there. Once your account has been confirmed, a confirmation screen will appear.

Your account has now been created, and you can log in and register yourself and your children through the registration form.

To view the video resource visit – How do I create a GameDay account? | GameDay Help (mygameday.app)

Step 1: Open the Centre or Club’s registration form and create a GameDay account

Open the Centre’s or Clubs registration form. Use the SIGN UP button to create an account.

Step 2: Login to the Registration Form

Once you have created an account, you will be able to login and access the registration form. On the first page, select the NEW PARTICIPANT option, then click NEXT.

Step 3: Enter your Basic Information

Complete the questions on the Basic Info page. This may include your name, date of birth, gender and/or member type.

Step 4: Select at least one Product

Select the Product(s) you would like to purchase. These are fees applicable to your registration as defined by LAVic and your Centre to whom you are registering.

The Centre / Club may have also made Add-on Products available for you to purchase on the next page.

Step 5: Fill in any other questions

Complete any custom questions on the Questions page.

Confirm that your information is correct, then select a payment method and click PROCEED TO PAYMENT. Confirm your payment method, enter your payment details, then click PAY NOW. You will then receive a confirmation email and payment receipt once registration is successful.

To view the video resource visit – How do I register myself to an organisation? | GameDay Help (mygameday.app)